Introduction

Framewise is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Click Here and use our laundry pickup and delivery services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal data:

• Contact information: Name, phone number, email address, delivery address
• Booking details: Pickup and delivery times, laundry preferences
• Payment information: (Handled securely by third-party providers such as Swish, Klarna, and Stripe)
• Usage data: IP address, browser type, pages visited, time spent

2. How We Use Your Information

We use your information to:

• Provide and manage our laundry services
• Contact you regarding bookings or updates
• Process payments through trusted payment providers
• Improve and personalize your experience
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share it with:

• Payment providers: Swish, Klarna, Stripe (for secure payment processing)
• Legal authorities: If required by law

4. Cookies and Tracking

We use cookies and similar technologies to improve our website and user experience. You can manage cookie settings in your browser.

5. Data Security

We take appropriate measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under GDPR (for EU/EEA users), you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for certain uses
• File a complaint with a data protection authority

To exercise your rights, please contact us at: support@Framewise

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• 📧 Email: support@Framewise
• 🌍 Website: Click Here